Frequently Asked Questions
You can easily submit an order on our online rental booking store. Our Experts are also available by phone to help you with ordering and any questions. Give us a call at 479-256-1882 We can even meet you on site for a free onsite consultation.
8:00am – 8:00pm Monday – Saturday 12:00pm – 6:00pm Sunday
We offer delivery and pickup to all weddings and events for a nominal fee, and there are no minimum orders. Delivery is available every day including weekends. We leave everything neatly stacked in an area of your choice. For pickup, we do not charge extra for after hours pickup, and it is included with the cost of delivery.
We offer setup and breakdown of any items rented through us. Our pricing for this varies based upon the amount and type of items rented. Please contact us for more information on this.
To reserve your date, a 25% deposit and a signed agreement is required. The remainder of the payment is due at least one week before the event date. We accept payment via cash or credit card. We also accept payment plans. This amount is fully refundable until two weeks before your event date, and you can also make changes to your order until that time.
The rental fee includes cleaning and sanitation for all products, however, we do require that you return all plates, glasses, and flatware free of food or drink. Unless you paid for us to take care of setup and breakdown, please have everything back in the cases they were delivered in and in one spot when we arrive for pickup.
The rental period is for 24 hours. We offer discounted rates if you need the same rental items for a longer period.
Any damages such as stains on linens and chips in glassware will incur a damage fee which will be assessed at time of pickup or return. All items must be returned whether they are damaged or not. Renters should not make any alterations, additions, repairs or improvements to our property.