Frequently Asked Questions
You can easily submit an order on our online rental booking store. We are also available by phone to help you with ordering and any questions. Give us a call at 479-256-1882 We can even meet you for a free on-site consultation.
8:00am – 8:00pm Monday – Saturday 12:00pm – 6:00pm Sunday
We offer delivery and pickup for all events for a nominal fee. There are no minimum orders. Delivery is available every day, including weekends. We leave everything neatly stacked in an area of your choice. We do not charge extra for after hours pickup, and it is included with the cost of delivery.
We offer setup and breakdown of any items rented through Moonlight & Rust. Our pricing for setup and breakdown varies based upon the amount and type of items rented. Contact us for more information.
To reserve your items, a 25% deposit and a signed agreement is required. The remainder of the payment is due at three days before the event date. We accept payment via check, cash or credit card. We also accept payment plans. This amount is fully refundable until two weeks before your event date, and you can also make modifications to your order until that time.
The rental fee includes cleaning and sanitation for all products, however, we do require you return plates, glasses, and flatware free of food and beverages. Unless you paid for Moonlight & Rust to take care of setup and breakdown, please have everything back in the cases in which they were delivered and in the agreed upon area when Moonlight & Rust arrives at the scheduled pickup time.
The rental period is 24 hours. Discounted rates are available if you need the same rental items for a longer period of time.
Any damages, such as stains on linens or chips in glassware will incur a damage fee, which will be assessed at time of pickup or return. All items must be returned whether damaged or not. Renters should not make any alterations, additions, repairs or improvements to Moonlight & Rust's property.