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Frequently Asked Questions

You can easily submit an order through our online rental store. We are also available by phone to help you with ordering and any questions. Give us a call at 479-256-1882 We can even meet you for a free on-site consultation.
9:00 AM – 5:00 PM Monday – Friday 9:00 AM - 12:00 PM Saturday
We offer delivery and pick-up for a nominal fee. There are no minimum orders. Delivery for difficult, hard-to-access areas may include additional charges. We do not charge additional fees for after-hours pickup. Items must be returned in the same area in which they were delivered, stacked neatly and (if applicable) in the containers in which they were delivered. Items must be ready at the agreed-upon pick-up time. If not ready, additional fees may be accessed.
We offer set-up and breakdown of items rented through Moonlight & Rust. Our pricing for setup and breakdown varies based upon the amount and type of items rented. Contact us for more information.
The rental fee includes cleaning and sanitation for all products, however, we do require you return plates, glasses, and flatware scraped and rinsed free of food and beverages. Unless you paid for Moonlight & Rust to take care of setup and breakdown, place all items back in the cases in which they were delivered and in the agreed upon area when Moonlight & Rust arrives at the scheduled pickup time.
The rental period is 24 hours. Discounted rates are available if you need the same rental items for a longer period of time.
Any damages, such as stains on linens or chips in glassware will incur a damage fee. The damage is assessed once items are inventoried at return. All items must be returned whether damaged or not. Any items that may happen to be delivered damaged must be reported prior to start of event or will be considered to be damaged by the Renter. Renters should not make any alterations, additions, repairs or improvements to Moonlight & Rust's property.